Retail & E-Commerce FOUNDATIONAL AI AGENTS: UPPER FUNNEL

THE MULTIMEDIA & CONTENT CREATOR -> M.A.R.C.O. is the creative powerhouse of the Rubikey AI Agents League: your brand’s content studio in a single intelligent agent.

He writes, designs, edits and optimises content at lightning speed, from product descriptions and social posts to email campaigns and creative storytelling, giving your brand a professional and consistent presence.

Core Capabilities

• Product Description Generator

SEO-friendly, on-brand, and conversion-focused copy for any SKU list.

• Content Automation

Social posts, email content, banners, on-site messages — in your tone.

• Creative Brainstorming

Campaign ideas, brand slogans, visual suggestions, messaging frameworks.

• Consistent Brand Voice

Whether your brand is luxury, playful, bold, or minimalist, he adapts perfectly.

• Image Enhancement (optional capabilities)

Photo cleanup, banner mockups, creative edits (platform dependent).

M.A.R.C.O. benefits for retailers: 

• Fast content generation and adaptation,
• consistent brand voice, 
• automated cross-channel content management.

Ideal For

• Fashion & beauty stores
• Homewares & lifestyle brands
• Any retailer producing lots of content
• Brands needing consistent voice & style
• Growing e-commerce teams without enough creative resources

THE SERVICE & ENGAGEMENT AGENT -> S.O.F.I.A. is the compassionate heart of the Rubikey AI Agents League, your retail brand’s always-on, always-kind Customer Support Specialist. Powered by advanced language intelligence and omnichannel service capabilities, S.O.F.I.A. handles every customer enquiry with clarity, empathy and precision. Warm and emotionally intelligent — S.O.F.I.A. is the type of support agent customers fall in love with.

Core Capabilities:

• Instant Help, Human Warmth

Answers FAQs, product enquiries, sizing questions and delivery updates with human-like clarity.

• Handles Returns & Policies Smoothly

Explains processes effortlessly, removing friction and confusion.

• Works Across All Channels

Website chat • Email • Social DMs • Messenger • WhatsApp

• Reduces Ticket Volume by Up to 70%

S.O.F.I.A. filters, solves, routes and manages support workloads automatically.

• Learns Your Brand Tone

Friendly? Minimalist? Luxury? She adapts.

• Syncs with Customer Data

Gives personalised answers based on past orders, status, or customer history (platform-dependent).

S.O.F.I.A. benefits for retailers:

• Real-time customer support
• 24/7 availability
• enquiries escalation management

Ideal For

• Retail & boutique stores
• Online brands
• Beauty, fashion, homewares
• Growing SMBs with high chat volume
• Mid-market stores scaling support
• Enterprise brands seeking consistent omnichannel service

THE CART RECOVERY ENGINE -> 

C.A.R.T.O. is the fast-thinking, revenue-hunting strategist of the Rubikey AI Agents League. When customers abandon their carts, he doesn’t panic; he activates.

Tracking shopper behaviour in real time, C.A.R.T.O. deploys smart, personalised reminders across email, SMS and on-site nudges to bring customers back at the perfect moment. He’s your brand’s silent closer — turning hesitation into conversion.

Core Capabilities: 

• Behaviour-Based Reminders

Real-time recovery sequences, triggered the moment carts are abandoned.

• Multi-Step Flows

1st reminder → incentive → urgency message → follow-up nudge

C.A.R.T.O. adapts based on customer behaviour.

• Personalised Messaging

Uses product details, browsing history, preferences and past purchases (where supported).

• Cross-Channel Reach

Email • SMS • On-site exit intent • Push notifications (if enabled)

• Smart Incentive Logic

He knows when to offer a discount — and when not to.

• ROI Powerhouse

Often recovers 8–20% of otherwise lost revenue.

C.A.R.T.O. benefits for retailers:

• Cart recovery, 
• customers win-back 
• higher conversion rates.

Ideal For

• Shopify & WooCommerce stores
• Fashion, beauty, homewares, lifestyle
• Any e-commerce business wanting higher conversion
• Stores overspending on ads but losing sales at checkout

THE CRM & LIFECYCLE MARKETER -> 

N.A.U.R.A. is the strategist, architect, and emotional intelligence engine of the Rubikey AI Agents League. She understands customers at every stage of their lifecycle and designs personalised journeys that feel human, relevant, and perfectly timed.

She is the AI equivalent of a world-class CRM manager.

Core Capabilities: 

• Lifecycle Journey Automation

Welcome, post-purchase, birthdays, VIP, win-back, replenishment — all automated and personalised.

• Real-Time Segmentation

Group customers by intent, behaviour, value, recency, frequency, and preferences.

• Behavioural Intelligence

Finds customers at risk of churn, high-value segments, and likely repeat buyers.

• Personalised Campaign Engine

Knows what message to send, when to send it, and to whom.

• Cross-Channel Orchestration

Email • SMS • In-app • Ads • On-site triggers

N.A.U.R.A. benefits for retailers:

• Higher retention, 
• repeat sales, and 
• better engagement.

Ideal For

• CRM-driven retailers
• Brands wanting to increase retention
• Stores with repeatable purchase cycles
• Loyalty-focused businesses
• Enterprise brands needing CDP-powered journeys

THE CUSTOMER & BUSINESS INTELLIGENCE ANALYST -> C.U.B.I.O. is the analytical mastermind of the Rubikey AI Agents League, the one who turns data into decisions and complexity into clarity.

He reads customer behaviour like a book: who’s buying, who’s disappearing, what products are hot, what campaigns are working, and where hidden revenue sits.

Core Capabilities:

• Customer Analytics

RFM segmentation, LTV modelling, churn prediction, customer trends, and persona mapping.

• Business Insights

Sales performance, product trends, inventory opportunities, and forecasting indicators.

• Revenue Opportunity Detection

Identifies what actions will generate the most impact with the least effort.

• Predictive Modelling

Finds customers likely to churn, repeat, upgrade, or convert soon.

• Executive Reporting

Turns complex data into simple dashboards, narratives, and priorities.

C.U.B.I.O. benefits for retailers:

• Find revenue opportunities 
• better product inventory, and
• faster business decisions.

Ideal For

• Data-driven retailers
• Founders needing clarity
• Mid-market brands scaling fast
• Enterprise groups wanting advanced segmentation
• Teams lacking data or forecasting capability

THE STRATEGIST • THE COMMANDER • THE ORIGIN

DR. R.U.B.I.K.E.Y. is the central intelligence that powers and coordinates the entire AI Agents League: the unifying engine of knowledge, learning, strategic insight and orchestration.

Designed to understand the complete retail ecosystem, DR. R.U.B.I.K.E.Y. doesn’t just automate tasks. He directs, optimises, and elevates the mission of every agent in the Rubikey universe.

He is the foundation.

He is the architect.

He is the AI brain behind the AI team.

Core Capabilities

• Strategic Orchestration

Coordinates all agents (N.A.U.R.A., M.A.R.C.O., C.U.B.I.O., S.O.F.I.A., C.A.R.T.O.)

to work in harmony.

• Cross-Agent Intelligence

Shares insights between agents so each one becomes stronger. Example:

C.U.B.I.O. identifies a hot customer segment →

N.A.U.R.A. triggers lifecycle journey →

M.A.R.C.O. generates the content →

C.A.R.T.O. activates cart logic →

S.O.F.I.A. manages inbound questions.

DR. R.U.B.I.K.E.Y. is the commander.

• Ethical AI Guardian

Protects customer privacy, consent regulations, data boundaries, cybersecurity and safe practices.

• Vision & Optimization Engine

Identifies long-term opportunities, aligns AI to business goals, and evolves capabilities over time.

DR. R.U.B.I.K.E.Y. — The Leader

+ N.A.U.R.A. — CRM & Lifecycle

+ M.A.R.C.O. — Content & Multimedia

+ C.U.B.I.O. — Insights & Analytics

+ S.O.F.I.A. — Customer Support

+ C.A.R.T.O. — Cart Recovery

6 agents. 1 league.
1 Rubikey universe available for you.